FAQ

Step 1: specify personal data of company’s directors, shareholders and beneficial owner.

Step 2: select documents certifying the identity of company’s beneficial owner.

Next, enter all data from the document in the fields of the form and upload files. Make sure that the picture quality is high because the document must be clearly scanned.

Step 3: Enter residential address of company’s beneficial owner and upload utility bill, bank statement, phone bill or any other document confirming the address.

Step 4: provide information about the company, nature of business, transactions volume, website, and upload basic corporate documents of the company.

Step 1: specify your personal details.

Step 2: select a document confirming your identity which you need to upload for review. 

Next, enter all data from the document in the next field and upload an image file of the document. Make sure that the picture quality is high because the document must be clearly scanned.

Step 3: Indicate your residential address and upload an address proof - utility bill, bank statement, phone bill or some other document confirming your address.

The standard package provides for automatic opening of accounts in 3 currencies: CZK, EUR, USD. We have the opportunity to open an account in more than 20 currencies!

Certainly. Supervisory authorities for the payment company are: Czech People's Bank and the Ministry of Finance of the Czech Republic. The company is fully obliged to comply with all the requirements defined by the laws of the EU concerning the procedures for identifying customers, monitoring their payments.

To become a client of QPay international money transfer services and start sending/receiving payments, simply create an account by filling out a total of 4 fields:

Account Type 

"Personal" for individuals and "Corporate" for companies and organizations;

E-mail 

your email inbox, which will be linked to the account;

Password 

try to make it a complex combination of letters and numbers in different registers;

Secret word 

it is used when you contact Customer Care Service and in situations where you need to pass an additional personal identification.

Once your account is set up, you get into your personal space in QPay.

On the whole, account service in the payment company QPay is no different from the service in the bank.

Customers have the possibility to:

1. Open accounts in different currencies.

2. Receive/send funds to/from their accounts using SEPA and SWIFT systems.

3. Perform currency conversion operations.

When performing a conversion operation, the client sees the rate established by the system. Besides, we provide the opportunity to establish a contractual rate for a specific transaction. This requires the Client's personal communication with the dealer of the payment company.

At the moment, the service of issuing payment cards is not provided. But we are working on this task and plan to implement this product at the beginning of year 2020.

The employees of the payment company are fluent in Czech, English, Russian and Ukrainian.

The license we possess does not allow us to provide a crediting service. But among our partners there are crowdfunding companies that will happily consider the issue of attracting financing for the development of your business.

Yes, we can provide accounts in IBAN format.

Yes, transfers within the payment company between accounts of different clients are possible and are carried out almost instantly.

Still have any questions?